Team SymbalooAdminTeam Symbaloo (Admin, SymbalooEDU)

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  1. 687 votes
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      Team SymbalooAdminTeam Symbaloo (Admin, SymbalooEDU) commented  · 

      Hi Symbalooers,

      Thank you for reaching out to us. We try to accommodate to all our users needs as best as possible. In regards to the backup of the webmixes, we are currently working with developers to achieve this goal and hope to have it soon in the near future.

      Best regards,
      Lauren | Team Symbaloo

    • 4 votes
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        Team SymbalooAdminTeam Symbaloo (Admin, SymbalooEDU) commented  · 

        Hi there,

        It sounds like you are having browser problems as this is not a common issue and we cannot recreate it on our end. Don't forget to periodically clear your browser cookies & cache to ensure your browser is reflecting websites properly.

        Thanks for using Symbaloo!
        Team Symbaloo

      • 7 votes
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          Team SymbalooAdminTeam Symbaloo (Admin, SymbalooEDU) commented  · 

          Hi there,

          The advertisement on the side of your www.symbaloo.com account is correct. This cannot be removed.

          Team Symbaloo

        • 3 votes
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            Team SymbalooAdminTeam Symbaloo (Admin, SymbalooEDU) commented  · 

            Hi there,

            There could be multiple reasons this is not working. Have you emailed a screenshot of the issue to our support team (feedbackus@symbaloo.com)? That may be the best way to solve this.
            Make sure that the tile is set to website and that you are adding the tile to a regular webmix and not an RSS webmix.

            Team Symbaloo

          • 9 votes
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              Team SymbalooAdminTeam Symbaloo (Admin, SymbalooEDU) commented  · 

              Thanks Joel!

              We appreciate that. If you have any issues feel free to email us at feedbackus@symbaloo.com to avoid giving account information on social media.

              Team Symbaloo

              Team SymbalooAdminTeam Symbaloo (Admin, SymbalooEDU) commented  · 

              Hi Joel,

              It sounds like your browser is stuck on old cookies & cache. Please clear your browser history completely. You can see right here, https://www.digicert.com/help/, that our certificate is up to day.

              Team Symbaloo

            • 11 votes
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                Team SymbalooAdminTeam Symbaloo (Admin, SymbalooEDU) commented  · 

                Hi there,

                We do ask if you want to permanently delete your webmix directly after you remove it. If you merely x-ed out of the tab you can find all of your webmixes in the sidebar.

                Team Symbaloo

                Team SymbalooAdminTeam Symbaloo (Admin, SymbalooEDU) commented  · 

                Hi there,

                Closing out a tab does not delete a webmix. All of your webmixes can be seen on the side bar that looks like a sideways " iii ".

                Team Symbaloo

              • 33 votes
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                  Team SymbalooAdminTeam Symbaloo (Admin, SymbalooEDU) commented  · 

                  Hi there,

                  This is not a glitch. Your background will save for 24 hours under the name and file type that you uploaded. Please change the file to different type to upload a new wallpaper. You can also change the wallpaper to a black background, clear your browser cookies and cache, then upload the background file again under a different name.

                  Team Symbaloo

                • 3 votes
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                    Team SymbalooAdminTeam Symbaloo (Admin, SymbalooEDU) commented  · 

                    Hi there,

                    We are unsure what your issue is. Please feel free to email us at feedbackus@symbaloo.com so we can work together to find a solution!

                    Team Symbaloo

                  • 12 votes
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                      Team SymbalooAdminTeam Symbaloo (Admin, SymbalooEDU) commented  · 

                      Hi there,

                      You may want to clear your browser history as we cannot recreate this issue on our end. Please update your browser as well. Symbaloo will update simultaneously with browsers allowing it to work best with the most updated version of your browser.

                      Team Symbaloo

                    • 6 votes
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                        Team SymbalooAdminTeam Symbaloo (Admin, SymbalooEDU) commented  · 

                        Hi there,

                        This is already a Symbaloo feature! If you wish to make a tile that links to a webmix, just copy the "shared link" of the webmix into the tile link.

                        Jolene | Team Symbaloo

                      • 25 votes
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                          Team SymbalooAdminTeam Symbaloo (Admin, SymbalooEDU) commented  · 

                          Hi there,

                          There may have been some confusion as this feature has never been available. You may have had a copy of your webmix in your account allowing you to edit one webmix while the original was still getting updates. Check out tutorials.symbaloo.com if you need further information on how your Symbaloo works!

                          Jolene | Team Symbaloo

                        • 7 votes
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                            Team SymbalooAdminTeam Symbaloo (Admin, SymbalooEDU) commented  · 

                            Hi there,

                            If you embed your webmix, students can use the webmix without having anything else on the page. Restrictions of webmix features is an option on SymbalooEDU Premium!

                            Jolene | Team Symbaloo

                          • 1 vote
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                              Team SymbalooAdminTeam Symbaloo (Admin, SymbalooEDU) commented  · 

                              Hi there,

                              Thanks! If you share any examples on Twitter, don't forget to tag us @SymbalooEDU so we can re-tweet it!

                              Team Symbaloo

                            • 1 vote
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                                Team SymbalooAdminTeam Symbaloo (Admin, SymbalooEDU) commented  · 

                                Hi there,

                                Did you know you can change the size of your webmix? Go to Options, Change webmix size and then click the arrows that appear on the sides of your webmix.

                                Team Symbaloo

                              • 18 votes
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                                  Team SymbalooAdminTeam Symbaloo (Admin, SymbalooEDU) commented  · 

                                  Hi there,

                                  This is possible. The Symbaloo preview page is meant for users who do not have accounts! Once the share link is clicked, the webmmix preview page will pop up where you can see all the resources from that webmix. You can also embed a Symbaloo onto a page so that users can access it from a familiar URL as well.

                                  Team Symbaloo

                                • 1 vote
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                                    Team SymbalooAdminTeam Symbaloo (Admin, SymbalooEDU) commented  · 

                                    Hi there,

                                    The Symbaloo iPhone and Android apps are meant for phone use only, not for iPad or tablet use.

                                    Team Symbaloo

                                  • 2 votes
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                                      Team SymbalooAdminTeam Symbaloo (Admin, SymbalooEDU) commented  · 

                                      Hi Vanessa,

                                      This is in the works! Thank you for your feedback.

                                      Team Symbaloo

                                    • 8 votes
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                                        Team SymbalooAdminTeam Symbaloo (Admin, SymbalooEDU) commented  · 

                                        Hi there,

                                        We are unsure what you are suggesting. Teachers can create tiles or webmixes and share with whomever they would like by the share link.

                                        Team Symbaloo

                                      • 2 votes
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                                          Team SymbalooAdminTeam Symbaloo (Admin, SymbalooEDU) commented  · 

                                          Hi Julie,

                                          You can add a webmix to your account by asking the original owner for the shared link. As the original webmix is updated, the webmix in your account will be updated too unless you 'stop updates' in the share feature.

                                          Team Symbaloo

                                        • 26 votes
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                                            Team SymbalooAdminTeam Symbaloo (Admin, SymbalooEDU) commented  · 

                                            Hi Leslie,

                                            If you add a webmix to your Symbaloo you can go to the options and 'stop updates.' This will allow you to edit the webmix!

                                            Team Symbaloo

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